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Frequently Asked Questions
Frequently Asked Questions
About Heartfelt Eulogies e-Book
System requirements
What payment
and ordering methods do you accept?
How do I make an online purchase?
What address should I enter
in the billing information screen?
What should I know about pricing?
Can you send me an invoice?
Do you offer a money back guarantee?
What happens when order is placed?
How do I
get my E-Book?
Are my credit card details secure?
What appears on my
credit card statement?
Why my credit card
is not accepted?
Did my order go through?
Customer Support
Policies, Terms and Conditions
About Heartfelt Eulogies e-Book
Heartfelt Eulogies
guide you through the process of organizing, writing and delivering a unique
eulogy that touches hearts.
This instantly downloadable version cost 19.95 USD and it includes:
-22 Pre Written Eulogies for Mom, Dad,
Toddlers, Teenagers, Brothers, Sisters and Cousins
-8 Pre Written Eulogies for Husband and Wife.
-8 Pre Written Eulogies for Stepfathers, Stepmothers, Grandfathers and
Grandmothers
-6 Pre Written Eulogies for Friends, Servicemen and Colleagues
-1 Sample Letter of Condolence with Writing Tips
-Eulogy Speech Guide - How to Organize, Write and Deliver a Heartfelt Eulogy-
Eulogy Speeches Guide with Eulogy Examples
-Funeral Etiquette- What to Say, What NOT to say..
-Public Speaking Techniques and Advice- Lifesaving Tips for Public Speakers
-Great Eulogy Quotes and Deep Thoughts by the Famous People to Get You
Inspired
-Famous Eulogy Examples including Eulogy by Robert F. Kennedy, Oprah Winfrey,
Bindi *free
-Classic Funeral Poems and Emotional Verses
*free
-Complete Guide to Public Speaking - Successful Methods of Public Speaking-
Full e-Book *free
-Complementary Funeral Cost Calculator Worksheet
*free
System requirements
"Heartfelt Eulogies" e-book and
bonus book "Successful Methods of Public Speaking"
are in PDF format. In order to view a PDF file, you need Adobe Acrobat Reader software installed on
your computer. You can
Download Acrobat
Reader for Free.
There is yet another free bonus file "Funeral Cost
Calculator" which is Microsoft Excel XLS format that requires Microsoft Excel
Viewer. You can
Download Excel Viewer for Free.
What payment
and ordering methods do you accept?
-Credit Card Online:
2Checkout.com, our authorized retailer, accepts VISA, MasterCard, American
Express, Discover/Novus, Diners Club, and JCB. All derivatives of these
brands are also supported. You can safely enter your entire credit card
number via the secure server, which encrypts all submitted information.
Alternatively, you can place your order by phone. See
Customer Service Support Center.
-Paypal Payments
Pay with your paypal address.
-Wire Transfers and
Checks
Anyone with a US personal or business bank account can pay by check.
How do I make an online purchase?
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access the purchase section and have selected the product(s) you want, press the
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What address should I enter
in the billing information screen?
For credit card verification, you must
enter the address exactly as it appears on your credit card statement.
What should I know about pricing ?
Pricing in our online store is offered in U.S. dollars. Moreover
2Checkout.com, our authorized retailer, provides a new multi currency service
that enhances the online shopping experience for global customers. This service
allows international customers to shop in a variety of currencies, in addition
to USD, knowing the final charge of the purchase in the local currency.
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Can you send me an invoice?
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appropriate option at 2Checkout.com and want to receive a Sales receipt for your
purchase, please contact our
Customer Service Support Center with the
information that helps us to identify your order (e.g. 2Checkout.com order ID,
Purchase Order number, company name etc.)
Do you offer a money back guarantee?
Yes, we offer 30-days, 100%
money-back Guarantee. If for any reason, you decide that "Heartfelt Eulogies"
just isn't for you, do
contact us and
we will issue a full refund. No questions asked!
What happens when order is placed?
When an order is initially placed, 2checkout.com will gain an
authorization from the customer's bank to guarantee that the funds will be
available. The length of time these authorizations are valid varies depending
upon the bank. A customer visits a Web site, selects a product, then advances to the checkout
portion of the process.
At this point, a customer on a 2CO-affiliated site advances to an SSL-encrypted
order page, which guarantees the security of their personal and payment
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Once the customer enters and submits the information, 2CO's processes
immediately perform an authorization. The processes verify that the information
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If the information is inaccurate, or funds are not available, the sale will be
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provided by the cardholder's bank).
If, however, the information is correct and funds are available, the customer is
either sent to a final 2CO page or returned to the return URL that you have
specified during setup.
Additionally, a sales confirmation email is sent to the customer,
alerting them to the completion of the sale.
How do I
get my E-Book?
Immediately after
completeing the order, you will be redirected to a page with a download link.
Click the download link and save the .zip file to your PC. Then extract
all files and you'll be ready to go.
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redirected to a download page after the completion of the order, please
contact us
with details of your order and we will send you a new download link.
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When you place an order using a credit card, you can rest assured knowing
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Shopping Guarantee protects you
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Why my credit card
is not accepted?
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If your credit card cannot be verified, is invalid, or is not otherwise
acceptable, your order may be suspended or cancelled automatically. If you do
have problems, you can contatc sswith any error message you may have received.
Did my order go through?
If you're for any
reason not sure if your order go through, please contact our
Customer Service Support Center
Customer Support
Our multi-level Customer Service department is
available twenty-four hours per day, seven days per week.
-
Please
submit an online support ticket to our customer
service department.
-
Or, call our Customer Service Support Center
1-877-294-0273 toll-free in U.S. & Canada
1-614-921-2450 international callers
0871-871-8283 local from UK & Northern Ireland
Customer Service Support Center
Suggestions and Feedback
support @ heartfelteulogies.com
Policies, Terms and Conditions
HeartfeltEulogies.com has granted the following specific permissions for this
digital product: Permission is granted to retrieve, print and store a single
copy of this e-book for personal use. This permission does not extend to
photocopying or producing copies for other than personal use of the person
creating the copy, or making electronic copies available for retrieval by others
without prior permission in writing from HeartfeltEulogies.com.
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